You're most welcome! I actually got some info from someone that used to work at Hot Topic, this is what they told me: "Call this phone number: 1-626-839-4681 I worked for Hot Topic one Christmas in college and had to use this number to contact a HR officer for a reference for a military application. Whoever calls this number (whether it's you, the artist, or someone else) should get a menu with one or two options that will connect the caller to a real person."
Aww, shucks, it's no problem, really! Stolen art is something I've always had problems with--I had to try to at least say something! I'm glad that they came through and apologized/gave you compensation for it, though. Score one for the artists!